Today, Facebook is not just a place where you share your mood, photos or chatter with your friends, Facebook giant has developed this social networking site into a vibrant and attractive market. In other words, Facebook is where you can buy, sell and promote your products. Like any market, there will be times when you need to pay for an item you have ordered.
However, the refund process on Facebook is sometimes quite confusing. So how do you get your money back based on how you use to buy goods. Please see the article below for a better understanding!
Buy products via Facebook Page
If you use Facebook's internal payment processing system to make purchases through the Facebook page, here's how you get reimbursement:
- Nhấp chọn mũi tên hướng xuống ở góc trên bên phải của Facebook và chọn Settings (Cài đặt).
- Chọn Payments (Thanh toán) ở bảng điều khiển bên trái.
- Nhấp chọn mục mà bạn muốn được hoàn lại.
- Chọn Contact Seller (Liên hệ người bán).
- Điền vào biểu mẫu pop-up.
- Cuối cùng nhấp chọn Send.
Buy Game
If you have already paid for the game or item in the game, you first need to know that it may take up to 4 hours for the item to be delivered to your account.
If you want a refund, follow these steps:
- Truy cập Dispute
- Nhấp chọn thanh toán được đề cập để đảm bảo nó được xử lý.
- Mở biên lai (receipt) ra.
- Nhấp vào Dispute (tranh chấp) và điền thông tin.
If you and the seller cannot come to an agreement, Facebook will act as an intermediary mediator (according to your sales policy).
Buy in groups
If you buy something in the buying and selling group, you won't be protected by Facebook. The company cannot refund you.
The reimbursement decision is on the seller. That means you need to be sure to think carefully before committing to buying any product.
Hopefully the information above will be useful when you want to refund when buying on Facebook.
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