How to retrieve a hacked Facebook account

Is your Facebook account hacked or do you forget your password and are you trying to get your account back, retrieve your Facebook password? When using Facebook or any other account, it is easy to lose your password or hack your account through various ways. In the case of a hack, not only will the password be changed, but the email may be changed, so the password recovery will no longer work.

You can refer to our way below to get back your Facebook account.

1. Check that you may still be using your Facebook account on a device

Before recovering your account, check that you can still log in to Facebook on a device such as a browser on your computer, Android or iOS Facebook application, or a mobile device browser.

2. Use the default account recovery option

After checking that you don't see any devices logging into Facebook, use the network or computer that previously logged into your Facebook account. First of all, you need to identify your account, then visit the Facebook recovery page and use an email address or phone number added to your Facebook account. You can use your Facebook username.

After determining your account successfully, you will see a profile summary. Before proceeding, check carefully that this is indeed your account and whether you still have access to the listed email address (s) or mobile phone number (s).

If all contact details that Facebook has in your profile are appropriate, click Continue. Facebook will send a security code, using that security code to log in to your account.

If you do not receive the code, click Did not get a code?, Will take you back to the Reset Your Password screen first. You can try again or may not have access to that account anymore.

If you gain access to your account and suspect that your account has been hacked, change your password immediately (use strong passwords) and update contact information. These are the main steps in securing your Facebook account. Be sure to delete any email addresses or phone numbers that are not yours or that you cannot access anymore. You should turn on two-factor authentication so that this will not happen again.

3. Change contact information

To start this process, click the link No longer have access to these? At the bottom left of the password recovery page to start the recovery process. Facebook will ask you for a new email address or phone number, so they can contact you if needed, click Continue to continue.

If you set up Trusted Contacts, you will have the opportunity to use these accounts to restore the account in the next step.

You need to remember at least one of the 3-5 Trusted Contacts to see all. Note that you only need three security codes to restore the account.

If you don't set Trusted Contacts, you can provide the option to answer one of the security questions and reset the password on the spot. For extra protection, this wait time will last 24 hours before you can access your account. If not, you may have to wait until Facebook contacts to verify your identity.

Steps to retrieve a hacked Facebook account

4. The account has been attacked and is sending spam

Step 1: You access the address: and click My account is Compromised

Step 2: Enter the email address to register your Facebook account

Step 3: Please enter your old password before being hacked

Step 4: After that, you will receive a password change notification and do as shown below

Step 5: Once completed, you will be redirected to the page to enter the new password

However, after you have reset your password and logged in again, you may still not be able to access Facebook. At that time, please wait 24 hours after logging in again, you can log in normally.

If all the recovery methods above fail, the last hope is Facebook. You can try emailing security@facebookmail.com to explain your situation. They can give you an opportunity to prove identity using a passport or driver's license. This process may take several weeks, so please be patient.

5. Still can't log in to Facebook

Note: If you don't use your real name on Facebook, hope to recover your account this way is almost zero.

Typically, the user's contact information is outdated, the recovery codes provided by Facebook do not work, or the company will never attempt to verify their identity. In such cases, the only way is to create a new Facebook profile.

If all of the above methods cannot recover your account, create a new Facebook profile

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Để hạn chế tình trạng bị hack, Facebook cũng đưa ra một số lời khuyên cho người dùng như nên chọn mật khẩu đủ mạnh, có sự kết hợp của nhiều ký tự khác nhau; tập thói quen đăng xuất tài khoản sau khi sử dụng trên các thiết bị lạ; chạy phần mềm diệt virus và quan trọng nhất là cân nhắc trước khi click chuột vào bất kỳ nội dùng gì.

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